A Typical Work Day For An Appraiser

complete real estate answers, CREA, completeREAAppraisers are normally experts at analyzing real estate markets and property value, but appraisers who work from a home-based office or run their own small business may not be familiar with what it takes to manage an office.

It can often be time consuming and confusing, requiring a large chunk of time taken out of a work day (assuming one is working a normal 10-hour day), just trying to handle the small tedious tasks, such as organizing orders, calendar management, and keeping track of submitted orders to AMC companies, and making sure you are being compensated in time, if at all!

Even dealing with some of the AMC companies, is such a tedious task. Between keeping tabs on payment, receiving new orders, updating current orders, and submitting completed orders, often has me scrambling everywhere. Heaven forbid I should have to make an actual phone call to these AMC’s, will have me in a rage between being placed on hold from anywhere between 10-15 minutes, or even trying to communicate the purpose of my phone call (many of these AMC places outsource their staff to foreign countries, and the cultural gap in communication is significant!).

Ah, and I would be remised not to point out the ever so eloquent, Engagement Letters! Reading through one of these letters, often reminds me of those Snickers commercial they played during the Super Bowl a few years back…”Not going anywhere for a while?”.

If I have spent 1-2 hours trying to get through one of these letters would be a generous summation, but often times, that is not the case. Not only must you be careful to comply with USPAP requirements (this is always a given), but you must also be very careful to comply, understand and follow all the various AMC requirements/guidelines as well, and when you are dealing with multiple AMC’s, this can often times get very tortuous.

Every morning I wake up and ponder on how I can make my job/career more attractive, while maintaining a higher quality level, but spend less time on the menial tasks and ultimately make my life more rewarding and less stress full.

My colleague appraisers! Do you have any resolutions for me?

Thus far, what I have come up with is this:

compete real estate answers, CREA, CompteREAPreparation – be ready to handle the work load for the day. Ensuring that all technical infrastructures are in place and adequate (computers, software, phone, internet connections, etc..), which I have come to learn in my years in this business that you have to spend a good portion of your earnings on the technological portion in order to make the business work for you! I have to now think about office space that will allow me the ability to handle the increase in volume that I have been experiencing in just the past few months. Working from home has become a bit of a challenge, due to lack of space and infrastructure needs.

CopleteREA, CREA, Compete real estate ansersOrganization – Staying on top of time management; a) make sure to do your due diligence before going out on the field for inspections (navigate what your day is going to look like when driving between properties, keeping in mind time of day and any traffic concerns), b) Organize your orders mindfully, which often times will require a call to the MC explaining the situation, and you will be quite surprised to hear that they are often times willing to accommodate you.

compete real esate asnwers, CREA, CompeteREAAdministrative Support – A good assistant can make your life so much easier. They help you get more of the important work done, such as, help with calendar management, communicating with the various AMC’s, helping to maintain your high work standards, and also helping to alleviate some of the stress involved in this business.

So to recap; Preparation, Organization, Administrative Support and Marketing, are all crucial elements for a small business to thrive.

I have not yet delved into the marketing aspects on my blog site…..stay tuned for more to come…

Call or email Nana Smith with any questions:

NanaGsmith@gmail.com

203-858-6727

C.R.E.A. – comment and/or share your own experiance using this form;

Industry Experts Agree: Housing Supply Too Low

Compete REA, Nana Smith selling agent, Nana Smith Stamford real estate

Last week, we reported on the lack of housing supply and how that was impacting the real estate market. Today, we want to let you know what other industry experts are saying.

Daren Blomquist, RealtyTrac Vice President:

“It’s kind of a seesaw right now between supply and demand. One of the reasons for fewer sales is not so much a lack of demand but a lack of supply, especially in the price range the majority of buyers were looking for.”

Diana Olick, CNBC’s Realty Check:

“Total sales are still running below expectations for the year. Don’t blame winter weather, though. Blame the lack of supply.”

Bill McBride, Founder of Calculated Risk:

“Inventory is still very low (down 0.5% year-over-year in February). This will be important to watch over the next month at the start of the spring buying season.”

Lawrence Yun, Chief Economist at the National Association of Realtors:

“Insufficient supply appears to be hampering prospective buyers in several areas of the country and is hiking prices to near unsuitable levels. Stronger price growth is a boon for homeowners looking to build additional equity.”

Realtor.com

“The National Housing Trend Report shows that inventory has decreased 10.9 percent year over year.”

And some experts are actually calling it a “seller’s market”

Forbes.com

“Tight inventory is a main reason the ball is still in the sellers’ court.”

Bill Banfield, VP of Quicken Loans:

“We’re a bit low on the supply-side which could force prices up for buyers, further hammering home that we’re in a seller’s market.”

Bottom Line

If you are debating putting your home on the market this year, now may be the time. The number of buyers ready and willing to make a purchase is at the highest level in years. Contact a local professional in your area to get the process started.

Agent Can & Should Avoid

real-estate-email-marketing-600wMore and more real estate marketing activities are rightly focused on the most important aspect of the agent-client relationship: effective communication. As a result, email continues to be an extremely important tool in every agent’s arsenal. After all, there’s really no other method for efficientlycommunicating with so many leads and clients at such a low cost. As the real estate email marketing landscape continues to expand, it becomes that much more important to focus on differentiating yourself as a top-tier agent. Part of that process is to ensure that you’re not making any ‘rookie’ mistakes that are sure to paint you as a ‘rookie agent’.

At Zurple, we encourage our agents to get the most out of their email strategy. Still, there are a number of mistakes that are both avoidable yet stubbornly persistent across the industry. So, the next time you compose an email to your prospective or current client, be cognizant to avoid the all-too-common mistakes below.

1. Typos -It’s funny how some would suggest purposely sending typos in an email to make it seem less robotic or automated. A better way to avoid coming across like a robot is to make your emails personal with relevant information your recipient would appreciate. Take the 30 seconds to review an important email before it’s sent!

2. Poor grammar – Make sure your sentences are coherent and in the proper tense. Although not everyone notices grammatical errors, glaring issues with your grammar may put off a prospective client – calling into question your professionalism in the process.

3. Wrong property link – When sending out a link, make sure you send the right link. Sending clients, whose price range is $500k – $700k, a link to a $1.5 million home may be enough to have your future emails flagged as spam.

4. Links don’t work – If you send an email with a link, make sure it works. Sometimes email editors will do some funky things with your URL – like add in an extra ‘http://’ so always be wary. Take the 10 seconds to click on your own link – there’s no excuse not to!

5. Wrong property address – This is another easy one, but a big one. Always double-check addresses in emails targeting a specific property.

6. Personalization is incorrect – Email tags can be dangerous, because they can be wrong. Go the extra mile by keeping your data clean to ensure that personalization tags are accurate (and don’t contain typos). After all, “Dear Johhn” doesn’t look so good…

dear_johhn,

7. Date and/or time mix up – When sending out emails with dates and times, such as an open house announcement, be sure to triple check this information. A mistake here can result in some very frustrated people or even a loss of business. Remember, there’s no guarantee that someone will read your follow-up email correcting your prior mistake.

                           8.Misleading ‘from name’ – If you’re using an email service like Mailchimp or Constant Contact, take extra care to ensure that the ‘from’ field uses a description that would be recognized by your audience (like, your name!). Otherwise, you can really hurt your open rates because people don’t know that it’s you who is sending the emails. Your personal brand is being used whenever people see the ‘from-name’ so make sure to get it right every time.

9.Sending to the wrong recipients – Sending information to the wrong person or group of people is a great way to ask people to unsubscribe from your list. So, it goes without saying that your recipient list needs to be accurate, every time.

10.Incomplete text – There are going to be instances when you’re writing an email, are interrupted, then finish composing that email at some later time. Except, you sent the email without realizing that you had a sentence that was just hanging or disjointed. As with typo avoidance, take an extra 30 seconds for a re-read, especially after an interruption.

11.Correct pronouns based on context – If you’re sending an email blast – aimed at the individual – make sure your email references the individual as an individual. The same rule applies if you’re writing to a plural audience. Here’s an example:
‘I was thinking you might really like this property’…
instead of ‘I was thinking you all might like this property…’

12.Missing intro – This may depend on your style & relationship with the recipient, but typically a greeting like hello, hey, or hi {first_name} is a nice thing to have at the very beginning of an email. While not a hard-and-fast rule, a missing intro can decrease the personal feel of an email.

ORIGINAL ARTICLE IS HERE:

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Talking Real Estate

201501161

 

Two Graphs that Scream – List Your Home Today!

Two-Graphs

We all learned in school that when selling anything, you will get the most money if the demand for that item is high and the inventory of that item is low. It is the well-known Theory of Supply & Demand.

If you are thinking of selling your home, here are two graphs that strongly suggest that the time is now. Here is why…

DEMAND

According to research at the National Association of Realtors (NAR), buyer activity last month (January) was three times greater than it was last January. Purchasers who are ready, willing and able to buy are in the market at great numbers.

DEMAND


SUPPLY

The most recent Existing Home Sales Report from NAR revealed that the months’ supply of housing inventory had fallen to 4.4 months which is the lowest it has been in over a year.

SUPPLY-of-HOMES

Bottom Line

Listing your house for sale when demand is high and supply is low will guarantee the offers made will truly reflect the true value of your property.

ARE YOU LOOKING TO BUY A FORECLOSURE? CLICK ON THE IMAGES ABOVE AND YOU WILL SEW WHAT IS AVAILABLE IN GREENWICH CT. OR FILL UP THE FORM BELOW.

HAPPY HUNTING!

NANA
203-212-3788
eXp REALTY

Perfect Home

V991494-1

Let me Find you  a Perfect Home!

Fannie Mae’s “Collateral Underwriter” Is Now Open For Business

Fannie Mae’s “Collateral Underwriter” Is Now Open For Business

As this newsletter is completed Monday p.m. at the start of the 2015 blizzard, “Collateral Underwriter” (CU) has taken effect. Here is a summary of some of the key points that appraisers need to know about Fannie Mae’s newly implemented “proprietary appraisal risk assessment application” which is intended to “support proactive management of appraisal quality”.

~The Uniform Appraisal Dataset (UAD) has collected data from over 12 million appraisals and 20 million transactions since 2011. Uniform Collateral Data Portal (UCDP) users, including lenders and appraisal management companies, who submit appraisals to Fannie Mae will have access to the various CU goodies such as risk scores, flags and messages.

~CU provides a risk score of from 1.0 to 5.0 with the so-called riskier appraisals receiving the higher grade and those deemed safer lower grades. Fannie Mae calculates that 97% of submitted appraisals can be so scored with geocoding limitations precluding 3%.

~CU will look at comparable sales used by appraisers and offer alternative choices. It will also utilize census blocks to analyze market conditions and review specific fields in an appraisal (i.e. condition rating) for consistency from one appraisal to the next.

~CU analyzes appraisals submitted in UAD format on Fannie Mae forms 1004 (Uniform Residential Appraisal Report) and 1073 (Individual Condominium Unit Appraisal Report). Other forms such as the 2055 (Exterior Only Inspection Residential Appraisal Report) and the 1025 (Small Residential Income Property Appraisal Report) are excluded.

~At this time, CU applies to Fannie Mae only not to Freddie Mac or FHA. It does not, of course, apply to private appraisal assignments nor to commercial appraisals.

“Explain, explain, explain”. Appraisal 101 teaches appraisers the importance of explaining their findings to the report readers in order to avoid misunderstanding. It would appears as though one of the unintended consequences of CU will be to increase the scope of work as appraisers try to anticipate the various “flags” that might be raised in a particular appraisal and address them proactively. While this may sound like a positive point to non-appraisers, experienced appraisers might find it difficult to justify taking the time to “explain away” non-selected comps, for instance. Will this lead to a rejection of mortgage appraisal work by experienced appraisers, leaving those less experienced appraisers performing a larger share? It is also anticipated that appraisals of more unique properties will by their very nature end up with riskier scores than those “cookie cutter” type appraisals, all else being equal, making these assignments even less attractive to many appraisers (particularly when offered by AMCs that don’t acknowledge-or offer reasonable compensation-with appraisal assignments requiring greater time and/or expertise).

On January 21st, FNC’s Steve Costello writing in the AppraisalPort Daily stated that “The first thing to understand is that there is no need to panic. There are lots of rumors floating around that CU will be the end of appraising as we know it. In reality, if you haven’t already been getting a lot of returns for corrections, you probably won’t notice much difference when this change takes place”.

This has been a common refrain whenever changes designed to improve appraisal quality (and add-often unnecessarily- to the scope of work) are implemented: that good appraisers won’t notice any difference. The only problem with this logic, however, is that good appraisers may be bolting for greener pastures.

Will the last appraiser to leave please turn out the lights?

A link to Fannie Mae’s “Collateral Underwriter (CU) FAQs” is found here: Original

Collateral Underwriter- Too Much Too Soon

GREAT ARTICLE!

Collateral Underwriter- Too Much Too Soon
by David Braun, MAI, SRA

I would like to communicate some concerns and suggestions regarding the roll-out of the Collateral Underwriter (CU) scheduled for January 26, 2015. This is not an attack on Fannie Mae or the CU. In fact, these suggestions support the potential of the CU in improving the loan process and the end result of having quality mortgages.

Let me introduce myself so you can understand my perspective. I have been a working appraiser for 39 years. I have been studying statistics for over eight years, specializing in regression analysis. I have no degrees or formal education in statistics. I call myself and people like me “valuation analysts,” as I have one foot squarely placed in traditional valuation methods and the other in the statistical world. I have no axe to grind with Fannie Mae; I like many of the things it has done and dislike others. As an appraiser, I am highly attuned to its influence on how appraisers perform their work. I performed residential appraisals for the first 20 years of my career, and commercial appraisals the remainder of the time. In addition, I develop seminars and regression software for appraisers.

I have been using regression analysis in conjunction with appraisals and have run literally millions of scenarios of regression analysis in a laboratory setting to understand what it can and can’t do for appraisers. When the 1004MC form was introduced, Fannie submitted an email to appraisers dictating how to count the listings for the month’s housing supply (MHS) calculation. I published an article on the web indicating that the calculation method would often over-state the MHS by as much as 50 percent. I am not sure the folks at Fannie ever saw my article, but they did later retract the stipulated method, replacing it with a better one. The point being that as the old saying goes, two heads are better than one.

CU Upside
There are many potential upsides to the CU. Perhaps the most applauded by appraisers is that the CU is actively trying to identify the handful of unethical appraisers. Ethical appraisers would like to see the CU swat them like flies. I have personally seen appraisals where the comparable’s data were fiction. Unfortunately, many of the appraisers who tend to inflate values are sometimes encouraged by a few underwriters. The CU is going to make this unethical group of underwriters uncomfortable, as there is now a check and balance system in place. You can see I support the use of the CU for a lot of reasons. Let’s move on to some of the negative aspects, and what might be done to prevent them.

CU Downside
I have worked closely with underwriters over the years, and they do not pretend to be appraisers. They work with a simple checklist for review. I have personally been contacted from call centers in India who were the ones filling out the checklists. When the appraiser legitimately varies from secondary market guidelines there is a real problem explaining this to the holder of the checklist because they just don’t understand the guidelines well enough. Now imagine these same underwriters and reviewers looking at the CU program on their monitor. I don’t see how the CU is going to enable them to address the legitimate exceptions to the statistical analyses provided to them by the CU. The result will be an unacceptable addition of time and effort on the appraiser’s part to explain the issues. Some appraisers may simply throw up their hands, and modify their appraisals to meet the suggestions of the CU. This path of least resistance is the last thing that should happen, not to mention it will tend to erode the appraiser’s independence.

 
There is a myth among appraisers and underwriters that when the CU uses holistic regression analysis methods, the outputs will be infallible. Fannie’s training material clearly states that the CU analysis will produce some “false positives and false negatives.” This means that the outputted indications of the CU will sometimes simply be wrong. Right or wrong, the appraiser can expect to get a call from the underwriter/reviewer asking them to explain why the CU is suggesting something different than he/she reported. In terms of line-item adjustments rates (coefficients), regression analysis is just a tool that provides evidence, not proof. This can be demonstrated by scrubbing the same data with a different method, omitting a couple of sales, or by omitting or adding variables. When these things are done the coefficient in question may change significantly. Also, it is not unusual for a 90 percent confidence interval for a coefficient for the gross living area to range from as much as $40 to $70. This wide range is further evidence that the coefficient is only statistical evidence, not statistical proof.When there is a 90 percent chance that a coefficient will be within a specific range, this means that there is a 10 percent chance that the output is incorrect. From an appraiser’s perspective receiving additional evidence for a line-item adjustment rate after the appraisal and report are completed is counterproductive. Consider a house painter who is told to paint a room a certain shade of brown. However, the mother-in-law would be visiting soon and if she didn’t like the color he would be required to repaint the room a new color for free. The painter would say, if your mother-in-law wants to provide input about the color it must be done prior to my work, or I will have to charge for my additional work. If a client has any information for the appraiser, such as additional evidence of a line-item adjustment rate, they should provide it prior to the appraisal being performed, not afterward. If the appraiser performs adequate due diligence then he/she will have to charge extra to consider the additional information. I understand that Fannie Mae may have no intention for the underwriters/reviewers to require the appraisers to comment or provide additional support, however, if the CU provides it, the appraiser will almost certainly be asked to comment on it.

Jury of Your Peers
Many of the outputs of regression analysis are more reliable than the line-item adjustment rates. For example: identifying variables which have a relationship with value, identifying the random variance associated with a market, and final value estimates. These sorts of conclusions may be useful to underwriters.

The check that the CU will perform by comparing what the appraiser did to his peer group is problematic. This will penalize the very good appraisers who will be asked to explain why their conclusions are different from less experienced, inferiorly trained, or unethical appraisers. Considering a bell curve perspective, it is likely that you could divide appraisers into three groups, below average, average, and above average. This means that the majority of appraisers would be average or below. The implication is that the good appraisers should conform to the actions of the less credible appraisers. A reasonable answer from the good appraiser to the underwriter might be, “Yes, because I am a better appraiser than the overall pool of appraisers, I would expect my conclusions to often be inconsistent with the other appraisers.” Again, I am not saying it is Fannie’s intent that the underwriters will require an explanation from the appraiser, I am saying it will, none the less, be the reality appraisers are forced to deal with.

Here are a few suggestions:
• Do not report the comparison of one appraiser’s line-item adjustment rate to that of their peers to the underwriters. This information may be useful to Fannie, but is of no practical value to the underwriters or appraisers.
• Postpone the underwriter’s access to any of the CU analytical outputs concerning line-item adjustment rates until both underwriters and appraisers have time to educate themselves on what the implications of those outputs are, and how they should be handled. Quite frankly, the appraiser could not comment on the CU analytical outputs without knowing the scope of work and due diligence that the CU used. This does not involve facts such as transaction and property data.• Fannie Mae should work with appraisal and mortgage organizations to encourage more related training. It is a simple truth that no system can be successful without the users being properly trained. Consider promoting standard certificates of “Valuation Analyst” and “Underwriting Analyst” that establish competency levels necessary to successfully take advantage of the CU system.

• Data that includes quantifiable rating systems for condition and quality of the improvements tremendously adds to the effectiveness of statistical analysis. This superior data, which was gathered and assembled by appraisers, must be accessible to appraisers. Appraisers have access to regression software, but not the superior data Fannie has collected from their appraisals. If one of the goals is to improve the quality of appraisals then it is not logical to withhold high quality data from the appraiser.

• Fannie and appraisers must accept that compliance with the Uniform Standards of Professional Appraisal Practice (USPAP) is the best avenue to a credible appraisal and report. Fannie Mae would best be served by working with the State Appraisal Commissions and Boards to include additional USPAP compliance checks in the CU such as:

o Was the analysis of the highest and best use performed and reported?
o If applicable, was the land value analysis performed and reported?
o Was an applicable explanation reported for the omission of any of the major approaches to value?

I understand that USPAP compliance is the responsibility of the appraiser and the lender, not Fannie Mae. However, so is the reasonableness of the line-item adjustment rates, and the CU is providing analysis of them. Advanced holistic analyses are not necessary to predict the quality of an appraiser’s work who can’t or won’t meet the minimum requirements of USPAP. Any of the state agencies can list the prevalent USPAP violations that should be addressed.

Conclusion
The appraisal profession lacks a research and development arm which would develop things like the 1004MC form, better databases, and improved analysis techniques. I applaud Fannie Mae for moving forward to improve its business model. However, I believe the current plan to unroll the CU needs to be modified to reduce the potential negative aspects. The planned role out, could end up making Fannie Mae look like Don Quixote, and the underwriters and appraisers resembling Sancho Panza, if underwriters believe that the appraiser’s opinions should be similar to the outputs of the CU. If this happens, underwriters and appraisers will be fighting a lot of windmills. The truth is that the outputs of the CU are not statistical proof, they are only statistical evidence.

To minimize the chance of things going very wrong, the individual aspects of the CU should be phased in over a 12 to 18 month period allowing for more training regarding the implications of the CU’s outputs and how underwriters should best use these tools. Certainly, inconsistencies, inaccuracies, and data anomalies are examples of issues the CU should be flagging for underwriters. I am happy to answer any questions that Fannie Mae might have about my comments and suggestions.

About the Author
David Braun, MAI, SRA can be reached at david@AVTtools.com.www.AVTtools.com

DAY 4

 

Day 4, reflections of yesterday November 19thCREA, completeREA, Nana Smith, 203-858-6727, 203-212-3788

GOOD THING:

  • Did field work
  • Saw parts of Connecticut which one would love to see, if it would not be for working on reports.
  • Beautiful rolling hills, pastures and lamas!
  • Software did not crash
  • Thinking about #3. a lot!

 

BAD THINGS:

  • Nothing really exceptional had happened today
  • Still trying to figure out how I can make APPRAISAL business more SYSTEM oriented.
  • It’s almost like they (THE FNMA) came up with UAD to have all reports to look and sound conforming/systematized; its seems to me that this is what I have to do in my office. However: A) still do not know how to systemize everything, B) after I know, how do I implement, what I know.
  • Seems like cookie cutter appraising/assembly line to me, like in a factory, but I always thought that appraising was an art.

 

Nana

 

Appraisal Tool for Lenders

If this tool is that great why they would not let appraisers to use it to?

images

October 20, 2014

Fannie Mae Announces Appraisal Tool for Lenders

New Tool Provides Increased Clarity, Certainty for Lenders to Help Prevent Repurchases

Keosha Burns

202-752-7840

WASHINGTON, DC – Today, Fannie Mae (FNMA/OTC) announced that it will make its proprietary appraisal analysis application available to lenders in early 2015, allowing lenders to compare appraisals against Fannie Mae’s database of appraisal and market data. The company currently uses the tool, Collateral Underwriter, to analyze appraisals when a lender delivers a loan to Fannie Mae. Collateral Underwriter will help lenders expand access to mortgage credit by providing increased certainty around repurchase risk.

“Our goal is to provide relief on appraisal representations and warranties in the future, and we will work with FHFA to do so,” said Andrew Bon Salle, Executive Vice President, Single-Family Underwriting, Pricing, and Capital Markets. “We want to be the business partner of choice for lenders by providing the tools and products lenders need.  Collateral Underwriter will help lenders build their businesses safely and strongly.”

Fannie Mae began receiving appraisals in electronic format from lenders in 2012, and built Collateral Underwriter to analyze that data.  Collateral Underwriter leverages Fannie Mae’s market data and analytical models to perform a comprehensive assessment of the appraisal.  The tool provides an overall risk score and detailed messaging to highlight specific aspects of the appraisal that may warrant further attention. Collateral Underwriter will be integrated with Fannie Mae’s Desktop Underwriter® software to seamlessly incorporate into a lender’s existing underwriting process.  Using Collateral Underwriter during the origination of the loan will allow the lender to assess the appraisal and address any issues prior to closing and delivery to Fannie Mae.

Collateral Underwriter is the latest addition to a suite of Fannie Mae industry tools, including Desktop Underwriter and Early Check, that help lenders make loans with confidence.  These tools help lenders identify eligibility issues earlier in the process, providing more certainty that loans will meet Fannie Mae’s requirements.

Original Source is Here

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